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6

V

ietnam

B

riefing

Issue 28

December 2016

workers (including those with vocational degrees

that requiremore than threemonths of study) over

the age of 15 was 11 million, or 20.3 percent of the

total labor force. This represents an increase of 2.22

percent compared to Q4 2015. In urban areas, the

rate was even higher, with skilled workers making

up 36.88 percent of the labor force.

Staffing challenges in Vietnam

Labor market supply and

demand challenges

Currently, there is a labormarketmismatchbetween

the supply and demand for certain positions. The

jobs for which there are frequent openings do not

find enough applicants, while the jobs for which

openings are rare find too many.

In Q1 2016, recruitment demand was the highest

for manual/unskilled jobs, which sought 29,400

employees, and textile garment and garment

technology jobs, which sought 20,600 employees.

However, finance and accounting had the highest

number of job seekers with 79,500 people, an

increase of 12.8 percent compared to Q4 2015.

Human resource management followed with

22,700 job seekers, a decrease of 6.6 percent

compared to Q4 2015. People with secondary

vocational training were most often looking for

jobs, totaling 69,100 in Q1 2016.

Shortages in industry- and

enterprise-specific skills

For employers in manufacturing, the lack of trained

applicants can make hiring difficult. Sometimes,

foreign companies plan to use certain technologies

in their production lines in Vietnam, but have issues

finding workers with the knowledge and expertise

to property utilize them. Other common obstacles

include a lack of knowledge about standard safety

procedures, and an inability to adapt to new

technologies. As a result, foreign firms are forced to

incur extra costs andeither finda foreignapplicant for

theposition (whoareoftenunfamiliarwith theculture

and language), or find resources to train the local hire.

Employers looking for management-level hires

have the most difficulties in finding employees

with motivational skills, the capability to develop

and dispatch resources, and the ability to delegate

responsibilities among a team. Another common

complaint is a lack of foreign language skills.

Due to these shortages, workers that do have the

necessary technical and management skills find

themselves in high demand. There is competition

between firms to hire them, giving these workers

the ability to negotiate for significantly higher

wages. Foreign firms should be prepared to pay a

wage premium for these applicants, or risk losing

them.

Moreover, the labor turnover rate is quite high in

Vietnam. According to the findings of a 2015 survey,

the voluntary turnover rate in 2014 for multinational

companies (MNCs) was 12.7 percent, while it was

17.2 percent for local companies. In the first half of

2015 alone, this number was 6.2 percent for MNCs

and 8.4 percent for local companies.

In general, skilled workers tend to be the most

difficult to recruit and retain. Sales managers, senior

sales professionals, and marketing managers were

the three most difficult positions to recruit for.

Experienced sales professionals, sales managers,

and senior marketing professionals were the three

most difficult positions to retain.

Cost advantages

While the skills gap indicate that employers in

Vietnamwill need to spend more time and money

on training up and/or retaining their hires, labor

in Vietnam still remains relatively inexpensive

in comparison to its neighbors in the region. A

number of foreign MNCs, across services and

manufacturing, havemoved operations fromChina

to Vietnam in search of cost advantages, as well

as for its increasingly favorable business climate.

According to a recent survey, about 70 percent of

employers who participated said that they would

recommend Vietnam as a business location, while

about 75 percent said that they would re-establish

their businesses in the country.

In light of these realities, it is important that

employers understand how contracts work in

Vietnam, and employer obligations to workers if

they leave.

Professional Services

Dezan Shira & Associates can help companies understand, adapt, and maximize

profitabilitywithinVietnam’svibrantandconstantlyevolvinglabormarket.Toarrange

a free consultation, please contact us a

t vietnam@dezshira.com

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