

84
- Human Resources and Payroll in China 2016-2017 (5th Edition)
3.8 Outsourcing Payroll
Payroll processing is never easy work. As a company’s payroll structure becomes more complex,
and especially when the company is expanding its operations, both the time involved and the risk
of error increase. Outsourcing payroll then offers a solution. It takes valuable time off the hands of
local managers to have these processes automated. Entrusting thematter to an experienced payroll
outsourcer also reduces the risk of error and non-compliance. Additionally, when payroll is handled
externally, reports can be sent directly to HQ, ensuring confidentiality of sensitive information.
Advantages of Outsourcing Payroll
More and more companies are turning to third parties to handle their payroll in China. Common
reasons for doing this include:
1. Increased efficiency
Providers should have their own software that can generate all the necessary reports required by
the client, the bank and the Tax Bureau. This is more efficient and reliable than generating reports
internally using relatively manual processes on software like Excel.
2. Increased accuracy
Running payroll through a manual system can often lead to mistakes. This presents a poor image
of the company to its employees. It can also cost the company money if employees have been
overpaid or are left on the payroll after they have left the company. Both of these phenomena are
remarkably common.
3. Increased transparency
It is necessary to have a clear procedure in place to ensure that the source of problems can be
located and reported to management. When companies handle payroll internally, it will often be
the case that such problems are rectified without any reporting to management. By outsourcing
the payroll process, this possibility can be eliminated.
Problems with payroll can come from one of two areas – incorrect input information or incorrect
processing. In the first instance, the problem lies within the company’s inter-departmental reporting
structures. As long as the problem is reported tomanagement, it can be investigated and dealt with.
In the second instance, the problem lies with the setup of the payroll calculation software itself. If
the company is outsourcing payroll management, the provider should take responsibility for the
error and the client should consider switching providers in the future.
4. Increased confidentiality
By outsourcing payroll, there should only be a small core of senior people in the organization who
are aware of payroll details. The finance teamwill only need to know the total amount for the payroll
every month, not the individual breakdown.
“ Providing only the most basic data will only enable your payroll provider to make payroll calculations for you, such as salary, leave and bonuses. The more detailed HR information you can provide, the more sophisticated analysis your payroll provider can provide. ” Adam Livermore Partner Dezan Shira & Associates Dalian Office